Conflict Management

Our Training

Book your Conflict Management courses

Highfield Level 2 Award

Conflict Management in the
Private Security Industry.

The qualification provides learners with the knowledge and understanding in conflict management. It can also be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations, and who would like to gain more confidence in being able to deal with conflict situations should they arise.

Price on Application

Course Details

Key Information

All pre-course learning and joining instructions will be sent after payment has been received.

*First aid courses can be booked prior to the course

Course Modules

Communication to solve problems
Human responses in conflict situations
Assessing and reducing risks in conflict situations
Communication to deescalate conflict
Good practice following conflict situations

Assessment Methods

All Upcoming
Training Courses

CCTV Operator: Plymouth

For learners looking to apply for a CCTV licence from the Security Industry Authority

Emergency First Aid at Work – Torquay

This qualification is aimed at learners who wish to become emergency first-aiders in the workplace.

Door Supervisor: Torquay

Aimed at learners who want to apply for a licence from the Security Industry Authority

Emergency First Aid at Work: Plymouth

This qualification is aimed at learners who wish to become emergency first-aiders in the workplace.

Door Supervisor – Refresher: Plymouth

For learners who currently hold a licence from the Security Industry Authority.

Emergency First Aid at Work: Plymouth

This qualification is aimed at learners who wish to become emergency first-aiders in the workplace.

Door Supervisor: Plymouth

Aimed at learners who want to apply for a licence from the Security Industry Authority

Emergency First Aid at Work: Plymouth

This qualification is aimed at learners who wish to become emergency first-aiders in the workplace.

Our Training

Highfield Level 2 Award