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Book your Conflict Management courses
Highfield Level 2 Award
Conflict Management in the
Private Security Industry.
The qualification provides learners with the knowledge and understanding in conflict management. It can also be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations, and who would like to gain more confidence in being able to deal with conflict situations should they arise.
Price on Application
Course Details
Key Information
- Course duration: 1 working day
- Course timings: 09:00 – 17:00
- 18 years +
- Learners must have pre requisite ID documents
All pre-course learning and joining instructions will be sent after payment has been received.
*First aid courses can be booked prior to the course
Course Modules
- Communication to solve problems
- Human responses in conflict situations
- Assessing and reducing risks in conflict situations
- Communication to deescalate conflict
- Good practice following conflict situations
Assessment Methods
- Exams
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Training Courses
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Conflict Management training
If you’d like to discuss your needs with our team, please do get in touch.